This policy explains how inquiry and website usage information may be handled.
Inquiry forms may collect your name, email, company, program type and application details. Site systems may also record basic usage information such as pages visited, browser type and approximate region for operational and security purposes.
Submitted information is used to respond to material questions, organize technical follow-up, prepare documentation requests and improve the clarity of rubber, hose and polymer support content. It is not intended for consumer marketing.
Information may be shared with relevant internal technical, quality, sourcing or customer support personnel when needed to respond to the inquiry. Sensitive program details should be protected through a separate confidentiality agreement before disclosure.
Inquiry records may be retained for reasonable business follow-up, compliance reference and service improvement. To request correction or deletion of contact information, use the contact form and identify the relevant inquiry.